1. Introduction
RowanEco Forestry and Leisure ("we", "our", "us") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purpose of data protection law, the data controller is RowanEco Forestry and Leisure, registered office: The Elms, Ledgmore, Weobley, Herefordshire, HR4 8QH.
2. Information We Collect
We may collect and process the following data about you:
- Information you give us: Forms filled out on our site (contact forms, basket enquiries) or via email/phone. This includes your name, email address, address details for delivery, and phone number.
- Shopify Transaction Data: When checking out via our linked Shopify store, Shopify tracks billing/shipping tokens, order configurations, and encrypted payment confirmations.
3. How We Use Your Data
We use your information under the following legal bases:
- Contractual Performance: To carry out our obligations arising from any contract entered into between you and us (e.g., executing land services, delivering firewood or hot tubs).
- Legitimate Interests: To reply to queries submitted via Web3Forms, optimize site speed, or provide quotation references.
4. Your Rights under UK GDPR
Under English data law, you hold clear operational parameters regarding your data:
- The right to access the data we hold on you free of charge.
- The right to request data rectification or structural deletion ("the right to be forgotten").
- The right to object to processing paths or lodge complaints with the Information Commissioner’s Office (ICO).
To assert any of these legal processing parameters, contact our data administrator at info@rowaneco.co.uk.